Contact Us
Get in Touch
Topic-Specific Inboxes
General feedback & questions about a reading
For questions about something in your reading, suggestions about the service, or anything else that doesn’t fit the categories below.
Invite requests & cohort questions
We process invite requests through the invite request page. For follow-ups on a request you’ve already submitted, write to us at the address below.
Privacy & data requests
Data export, account deletion, takedown requests, GDPR-style data-portability questions. You can also handle export and deletion from your account dashboard once signed in. The full privacy posture is on the privacy policy.
Press & coverage
For press inquiries, founder interviews, brand assets, and coverage coordination. The press kit covers the standing material; this address is for direct correspondence.
Partnerships & collaborations
Publications, integrations, content collaborations, educational partnerships, academic interest. We’re selective but attentive.
Legal
Trademark, copyright, terms-of-service questions, formal legal notices.
What to Include
When you write to us, a few details help us reply usefully:
- The email address you signed up with, if your message is about your account.
- The reading or feature you have in mind, if your message is about a specific output.
- Roughly what timezone you’re in, so we can return your message during your daytime when possible.
Response Time
We aim to reply within three business days for general mail, and within one business day for privacy-related requests. Press inquiries on tight deadlines should mention the deadline in the subject line.
What We Don’t Do by Email
- We don’t conduct reading sessions over email. Readings are done through the consulting surface where the chart and the citations are visible.
- We don’t share other readers’ data, charts, or conversation history, ever.
- We don’t accept urgent crisis communications — if you are in a mental-health crisis, please contact a qualified professional or your local helpline.